Privacy Policy

Why this policy exists

Indian rules relating to sensitive personal data expect organizations handling such data to publish a privacy policy describing what is collected, why it is collected, how it is disclosed, and the security practices followed. [web:123]

This document is intended to be clear and practical for website visitors, leads, clients, and partners.

Information we collect

We may collect information you submit directly (for example via contact forms, emails, WhatsApp, or calls), such as your name, email address, phone number, company name, and project details.

We may also collect basic technical information such as IP address, device/browser details, and approximate location derived from IP for security, analytics, and fraud prevention.

How we use information

• To respond to inquiries, provide quotations, and communicate about projects.
• To deliver services (website/app builds, SEO/SMO tasks, marketing execution, reporting).
• To improve our website, measure performance, and maintain security.
• To send service-related updates or follow-ups (you can opt out of promotional communication).

Cookies & analytics

We may use cookies and similar technologies to improve website functionality and understand how visitors interact with pages. If analytics tools are enabled (e.g., Google Analytics), they may collect usage data as per their own policies.

Client project data

For service delivery (Website/App/SEO/Marketing), clients may share content, credentials, customer lists, campaign data, or access to third‑party platforms. Such data is used only for performing agreed services and is handled as confidential where applicable.

Mobile apps & store listings

If we develop mobile apps for you, app store platforms may require a privacy policy link to be available on the store listing and/or inside the app depending on the app’s data practices. [web:127]

The final “app privacy policy” should match the actual data collected by the app and any integrated SDKs (analytics, crash reporting, ads, push notifications, etc.).

Sharing & disclosure

We do not sell personal data. Information may be shared only with service providers we use to operate (hosting, email, analytics, CRM, project tools), or when legally required, or to protect our rights and security.

Security

Reasonable security measures are applied to protect information from unauthorized access, alteration, or disclosure; however, no method of transmission over the internet is 100% secure.

Retention

We retain inquiry and project communication data only as long as needed for business, contractual, legal, or reporting purposes, and delete or anonymize it when it is no longer required.

Your choices

• You can request access, correction, or deletion of your data (subject to legal/contractual limits).
• You can opt out of promotional messages by replying “unsubscribe” or emailing us.

Children’s privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact

For privacy-related questions or requests, contact hello@fortunexadigital.com.